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Telephone Answering Services


answering
Le Bureau provides the highest quality telephone answering service and PA office support services.  Your Personal Assistant will answer your phone calls on your behalf, and make calls as necessary. An account manager and a team of PAs will be dedicated to your account and trained on all aspects of your requirements.

 Incoming Calls Service

Our acclaimed professional PA personal call handling service, is backed up by a wide range of PA office services including; diary management, order taking & all other telephone reception or office related tasks. Y

  • Instantly have all your company information on screen in front of her
  • Give your business a thoroughly professional front by answering your calls on your behalf in your company name and in your prescribed way
  • Assist callers in any way possible by answering questions and passing on information, or by taking information from callers and then instantly relaying it on to you or your colleagues.
  • Enhance your company image by never missing a call, never having your phone engaged and always having a smart PA working for you when needed
  • Ensure that all new enquiries are efficiently and professional handled, so that the caller's first impressions of your business are very positive.

Out going calls

Your LeBureau team of PA's will undertake outgoing calls if this will assist you. This can include sending out brochures or make phone calls out for you, operate an advertising response service or a product support line.

Interact with customers and suppliers to ensure that all action items are followed up. Your personal team will help to organize and implement marketing campaigns  

Administration

We will ensure you are informed of all interactions

  • Forward detailed messages to anyone in your company anywhere in the world, immediately by SMS (text), e-mail or fax. Messages may be relayed to multiple destinations if preferred.
  • Forward or "patch" calls directly through to any specified landline or mobile worldwide.
  • Send an End of Day Summary Report by e-mail or fax. This is an inclusive summary of all messages sent to all destinations during the working day.
  • Send a mini Summary Report, at any time of day to cover any specified time duration, to any destination.
  • Act in your company's best interest at all times, in precisely the same way as a PA that you have employed yourself working in your own office.

 






Le Bureau Virtual Office Management provides a professional telephone answering service for all businesses, whatever their size. Our dedicated and highly trained team will answer all incoming calls and enquiries in your company name. At all times, we maintain the impression that the caller is dealing directly with your company.

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